Purpose of this helping group

Help colleagues of Raiffeisen and their families in Bosnia and Herzegovina with care package, accommodation, transportation from the border, primary medical care and general support.

Contact Person in Bosnia and Herzegovina

Hotline number +387 60 3182 870 (English speaker; WhatsApp, Viber, Telegram available)
​Tell our colleague your name, your route and destination, and how many people are traveling with you. This information will help us to provide adequate arrangements before your arrival.

​Border crossing

You can enter Bosnia and Herzegovina with valid or expired passport, ID, maritime booklets or children's travel documents and stay six months with possibility to extend your stay. 

Additional Information

We can pick you up at the border and arrange:

•  transportation to Sarajevo

•  accommodation in hotel in Sarajevo

•  primary medical care

•  care package and cash if needed

Useful contacts

Embassy of Ukraine in Bosnia and Herzegovina
H. E. Mr. Vasyl Kyrylych, Ambassador
Address: Fra Andjela Zvizdovica 1, Tower B, 6th floor
Phone number: +387 33 295 156; +387 33 295 126
Working Hours: Monday to Friday, 08:00 a.m. - 05:00 p.m., GMT +01:00

Consular Department:
Address: Fra Andjela Zvizdovica 1, Tower B, 6th floor
Phone number: +387 33 295 128
Working Hours: Monday, Wednesday and Friday, 09:00 a.m. - 12:00
p.m., Tuesday and Thursday 02:00 p.m. – 04:00 p.m.

Emergency numbers:
Police: 122
Fire department: 123
Emergency medical help: 124