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Purpose of this helping group

Help colleagues from Raiffeisen and their families in the territory of Croatia.


Contact Person in Croatia

Hotline number +385 91 6324 000
(English speaker; WhatsApp, Viber, Telegram, MS Teams available)
(Translator to Ukrainian is available if needed)

Additional Information

We can pick you up at the border and arrange:

  • transportation to any location in Croatia

  • accommodation in our employee’s facilities or company flat/apartment

  • first aid and cash if needed

  • legal and other logistics support.

RBHR can offer a working position in different areas of the bank.
All refuges in Croatia are entitled to free medical help and other immediate support from the State of Croatia. It can be received directly on border crossing.

Border crossing

On the Croatian border please inform border police that you are refugee and want to stay in Republic of Croatia.

In this case, you don’t have to have any personal identification document.

If you do not want to register as refugee, international passport / identification document is needed.
People crossing the border have been released from the obligation to undergo quarantine and show a negative COVID-19 test result.

Useful contacts

Web Page with all relevant information on Ukrainian language 

Hrvatska za Ukrajinu - Naslovnica (


Embassy of Ukraine in Croatia

Address: Voćarska cesta 52, Zagreb +385 1 461 6296


Emergency number in Croatia: 112
Is free of charge, you could report all kind of incidents and receive emergency
medical care, assistance from the police or fire department.

Bank account opening

If you asked for a refugee status when crossing the Croatian border, document issued by Croatian Governance will be sufficient for the bank account opening.

If you do not have a refugee status, valid identification document/ international passport is needed.

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