Purpose of this helping group
Help colleagues of Raiffeisen and their families at this place with care package, cash, accommodation, transportation from the border, general support and translation help if needed.
Contact Persons for help at the border
The 24/7 help line is +3614865161
Inside Hungary plz call 0614865161
Information for those who will stay
We, the employees of the Hungarian Raiffeisen Bank, are very happy to know that you are in safety and relative prosperity and we will continue to do our best to keep it that way. Therefore, we have gathered some useful information about the conditions of long-term stay:
A Ukrainian citizen arriving from Ukraine with a passport may decide to stay in Hungary for 90 days without a special permit.
However, if you wish to stay in Hungary for a longer period of time, or if you wish to work or study an appropriate application must be submitted in PERSONNEL at the National Directorate of Immigration (OIF).
A well-defined residence permit will be issued by the OIF in line with the request. If a person is granted refugee / asylum or protected status as part of an immigration procedure, he or she is among other things entitled to:
personal identification document
to reimburse their educational expenses and to reimburse the costs of travel to an educational institution
reimbursement of travel expenses
to support the permanent departure of Hungary
520 hours of free Hungarian language instruction
children of compulsory school age are entitled to attend school in the same way as children of Hungarian citizenship
children of asylum seekers can attend kindergartens and kindergartens
IN THE ABSENCE OF REFUGEE / ASYLUM OR PROTECTED STATUS, THE ABOVE BENEFITS ARE NOT PROVIDED FOR THE REFUGEE OF WAR, THEREFORE, STARTING THIS REGISTRATION PROCEDURE AS SOON AS POSSIBLE IS IN THE ELEMENTAL INTEREST OF EVERY REFUGEE WHO WANTS TO STAY IN HUNGARY FOR A LONG TIME!
Asylum status is temporary, providing a right of residence for as long as the war lasts.
Asylum status does not entitle you to travel within the European Union or to reside in another EU Member State.
It is possible to apply for asylum recognition in person at any of the established collection points 24 hours a day or at any customer service office of the National Directorate of Immigration at the time of reception.
All you need to start the procedure is a passport or other photo document!
Link to the OIF home page for additional information
Free medical assistance is available in Nyíregyháza, in Debrecen as well as in Budapest.
In Budapest dial reach out for Dr. Katalin Veisz on 06 30 416 3360 or for Dr. Péter Horváth on 06 30 938 5797 (speaks Ukrainian as well). Multiply kinds of specialists are available including psychological support.
Address: 4400 Nyíregyháza, Ferenc krt. 4/a
In Dr. Gabriella Faragó (06 30 953 5876) or Dr. Krisztián Torzsa Krisztián (06 30 503 6273) can be contacted. No specialists are available on this site; however, general medical support will be provided, and urgent cases will be dealt with.
In Budapest please dial 06 1 44 33 200 for requesting consultation appointment of any kind of specialism both for adults and for children.
Opening Bank Account
Hereby we inform dear inquirers that Raiffeisen Bank Hungary Ltd pays special attention to private individuals coming from Ukraine, and we provide them possibility to open a bank account in any of our branches, complying with the rules of the Bank.
For further information please contact the bank advisors in person in our branches, in Hungarian, English, or -via interpreter- in Ukrainian languages.
Important phone numbers
Budapest, Istenhegyi út 84/b, 1125
Consular services of the State of Hungary: 06 1 458 1000
Border guard information
Prepaid cards can be purchased at Magyar Telekom, Vodafone or at Yettel. You will need your passport. 10 cards can be bought by one person. Fuel stations and post offices are distribution points, however, SIM purchased not in the service provider’s shop will have to be registered via a call.
COVID - quarantine, test: no quarantine, no mandatory PCR is required
Extension of legal stay (visas, visa-free travel, residence permit) without entering Ukraine: Within a short period of time detailed information will be available and provided.
Is it possible to go further west after crossing the border without a visa? After crossing the Hungarian border, if you want to go to another country, you should consult the embassy of that country.
Documents needed at the border: all documents that prove your identity are useful. If the child does not have an identity card or passport, a birth certificate is useful.